Surface Repair
Restoration
& Specialist Finishes

Repair first. Replace only when necessary.

Much localised cosmetic damage can be repaired in place, subject to assessment of the material, the damage and the access available. Where a repair is suitable, it avoids the cost and upheaval of removing and replacing an item that still works. Where repair is suitable, it helps retain serviceable surfaces and can reduce avoidable strip-out, discarded material, replacement manufacturing demand and transport.

• Lower replacement and multi-trade cost
• Less strip-out and operational disruption
• Protect existing finishes and discontinued products
• Reduce avoidable material waste where repair is suitable
• Return rooms and spaces to use sooner where the repair allows

Just like magic, the damage disappears.

Read more about our approach to sustainability, the Surface Magic Standard and the company.

Baths, trays, sanitaryware & tiles.

Chips, cracks, scratches and worn finishes in bathrooms are often repairable in position, keeping the room usable and avoiding a full strip-out.

• Bath repairs
• Shower tray repairs
• Sink and sanitaryware repairs
• Tile repairs
• Bathroom panels and suitable hard surfaces
• Anti-slip treatments for suitable baths and trays

Anti-slip treatment is a risk-reduction measure. It does not guarantee against slips, remove liability, or replace risk assessment, cleaning and maintenance.

Worktops, cabinetry & interior finishes.

Everyday impact damage to worktops, joinery and fitted furniture can usually be put right in place, with colour and finish matched as closely as the material allows.

• Laminate and suitable non-stone worktop repairs
• Chips, burns, scratches, impact damage and joints
• Laminate, MFC, cabinetry and furniture
• Doors, frames and interior joinery
• Respraying and refinishing where suitable

Granite and quartz repairs are not offered.

Frames, panels, floors & building finishes.

Cosmetic damage to the building fabric is repaired on site, so finished elements can stay in place through fit-out, handover and occupation.

• uPVC frames and cills
• Door and frame repairs
• Cladding and panel repairs
• Suitable hard-floor surface repairs
• Scratch, dent, chip and cosmetic crack repairs
• Brick tinting and cosmetic brick repair

Repairs address appearance. Structural, installation and manufacturing defects remain the responsibility of the relevant trade.

Glass, polishing, refinishing & anti-slip.

Specialist processes restore appearance where a like-for-like replacement would be costly, slow or difficult to match.

• Glass polishing and scratch removal
• Surface polishing and restoration
• Respraying and refinishing
• Anti-slip treatments
• Colour, texture and finish matching where achievable

Supporting the programme, finish and handover.

Around a third of our work supports construction, development and new-build projects — for main contractors, housebuilders, developers, fit-out contractors, site managers, subcontractors and customer-care teams.

• New-build snagging and transit damage
• Plot, floor and core batching
• Commercial fit-out damage
• Pre-handover making good
• Occupied-home customer-care defects
• Schedule intake and sign-off

Protecting customer-facing standards.

Hotels, restaurants, bars, pubs, retail stores, shopping centres, offices, corporate buildings, leisure centres, gyms, and sports and entertainment venues rely on surfaces that guests and customers see close up.

• Guest-room and bathroom surfaces
• Reception desks, bar tops and counters
• Shopfront glass and fitting rooms
• Office doors, desks and washrooms
• Planned or reactive work around occupancy and trading

Working in hospitality? Our dedicated hospitality brochure covers hotels, resorts and guest accommodation in more detail.

Repair support across property portfolios.

Facilities and property management, housing associations, local authorities, landlords, letting agents, student accommodation, build-to-rent, apartment blocks and serviced accommodation.

• Void and end-of-tenancy repairs
• Occupied-property work
• Planned maintenance programmes
• Bathrooms, kitchens, doors, frames and communal areas
• Grouped visits across portfolios
• Practical photo-led assessment

From family homes to complex environments.

Access, cleanliness, safety and programme requirements are agreed for the environment before work begins.

Photographs. Assessment. Scope. Repair. Sign-off.

1. 01

   Send photographs, address and postcode, and the requirement.

2. 02

   We confirm likely suitability and the quotation route.

3. 03

   Scope, access, sequencing and expected outcome are agreed.

4. 04

   Suitable repairs are completed with protection in place.

5. 05

   The agreed scope is reviewed and signed off.

Tell us what needs to be put right.

A few clear photographs and the basic details are usually enough for us to confirm the likely route and issue a quotation.

• Clear photographs of the damage
• The affected item and its material
• Full address and postcode
• Access or programme information

• All services
• Commercial sectors
• Construction & development
• Homes & properties

Services, suitability, access, programme and outcomes are subject to assessment and an agreed scope.